I take pride in delivering high-quality services and ensuring that every client feels confident and satisfied with their look. To uphold this standard, I offer a one-week adjustment period from the date of your appointment. If you have any concerns or need minor refinements, I will gladly make necessary adjustments at no additional cost. As a professional, I value transparency, respect, and open communication. I kindly ask for the same consideration in return. Your trust and satisfaction are important to me, and I appreciate the opportunity to serve you with excellence.

For your convenience, you may book your appointment online under "BOOK NOW" tab or via text. Sarah Jane Salon : (651) 356-5243

Once you book your appointment, you will receive an automated confirmation via text or email as a reminder of your upcoming visit. If you need to reschedule or cancel, I kindly request at least 24 hours' notice by contacting me directly. This allows me to accommodate other clients and manage my schedule effectively. If you fail to cancel and do not show up for your appointment (no-call/no-show), a 50% service fee will be charged to the card on file or applied to any future services. I understand that unexpected situations arise, and I appreciate your respect for my time and business. Thank you for your understanding and support!

I do not typically accept walk-ins, as all services are by appointment only, and I am usually booked well in advance. However, cancellations do occur from time to time. If you're looking for a last-minute appointment, you can be added to my waitlist, but please note that there is no guarantee that a spot will open on your preferred date or time.

I am located inside Phenix Salon Suites at: 📍 12993 Ridgedale Dr, Suite 124 Minnetonka, MN 55305 Directions: When you arrive, take a right and walk to the end of the hallway. Then, take the first left, and you will find Suite 124 on your right-hand side.

Please arrive on time for your appointment to ensure a smooth experience. You are welcome to wait on the bench nearest to my suite until I am available. If my suite door is locked, it could mean that I am on my way but haven’t arrived yet, I am with a client and ask for privacy until I am finished, or I am off for the day and not at the salon. If you believe there was a scheduling error, please contact me directly for assistance. Thank you for your patience and understanding!

Sarah Jane Salon is a cozy and intimate space, and to ensure a comfortable experience for everyone, I will no longer be accommodating more than two guests at a time in the salon. Only three people can fit comfortably in my suite, including myself. For this reason, please make alternative arrangements for your children before scheduling your appointment. This policy helps maintain a relaxing and efficient environment for all clients. Thank you for your understanding and cooperation!

I accept cash, checks, Venmo, and debit/credit cards for payment. Please note that a 3.00% convenience fee will be applied to all Visa, MasterCard, and American Express transactions processed through the Square card reader.

All services and products rendered at Sarah Jane Salon are non-refundable. I am committed to providing quality service and ensuring your satisfaction. If you have any concerns about your service, please refer to my Service Guarantee, which allows for adjustments within one week of your appointment. I will gladly make necessary refinements.

I reserve the right to refuse service to anyone at my discretion. My goal is to provide a professional, comfortable, and respectful environment for all clients. If I feel that a service is not a good fit or if there are any concerns, I may choose not to proceed with the appointment. As a business owner, I may also decline service if a client is disruptive, disrespectful, or inappropriate, violates salon policies (such as no-shows or late cancellations), or due to health and safety concerns. If a situation arises where I must refuse service, I will communicate my decision professionally and clearly.

If you are more than 15 minutes late, I reserve the right to cancel and reschedule your appointment.

If you no-show or fail to call, I will enforce my Three Strikes Policy. Please be respectful of my time and communicate in advance if you need to cancel or reschedule. Thank you for your understanding!

If you fail to show up without notifying me, the following policy applies: First Occurrence: You will be required to pay 50% of the missed service before rescheduling. Second Occurrence: You will be charged the full price of the missed service before rebooking. Third Occurrence: You will be charged the full price and will no longer be allowed to book any future services with me. Please be respectful of my time and communicate in advance if you need to cancel or reschedule.